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Not that you should *ever* have to discuss the ROI of usability, but here are a few links... (for my dissertation)
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OMG...I'm totally going to start collecting things written about 37 Signals, 'cause they seem to be pissing off everyone in the blogosphere.
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This page contains a single entry by Adrienne published on September 6, 2006 12:31 AM.
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